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Government
of India
Ministry of External Affairs
Passport Office Goa |
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INTRODUCTION |
| Passport Office Goa started functioning
from 1988. It caters to two districts viz North Goa and
South Goa. The office is centrally located at Patto Plaza,
Near Kadamba Bus stand, Panaji, Goa . |
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OFFICE ADDRESS |
| Passport Office, Passport Bhavan, 13 A, EDC
Complex, Patto Plaza, Panaji, Goa 403 001. |
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OFFICE TIMINGS (Monday
to Friday) |
| 10.00
AM to 1:00 PM |
For
submission of application forms, sale of forms,
on-line registration, enquiry, tatkal appointment of
Passport Officer etc.
While meeting to Passport Officer OR
Public Relation Officer, please bring the relevent
documents e.g. Annexure-F, Annexure-I, in case of
Tatkal Scheme and stay proof, birth certificate,
10th / 12th certificate etc. etc. in case of any
other objection.
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| 04.15
PM to 05.45 PM |
Delivery
of Passports (which are promised by Passport
Officer) & Misc Services Passports |
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LIST OF CLOSED HOLIDAYS DURING
THE YEAR 2010 |
| Date |
Holiday |
| 26.01.2010 |
Republic Day |
| 27.02.2010 |
Milad-Un-Nabi |
| 12.02.2010 |
Maha Shivratri |
| 01.03.2010 |
Holi |
| 28.03.2010 |
Mahavir Jayanti |
| 02.04.2010 |
Good Friday |
| 27.05.2010 |
Buddha Purnima |
| 15.08.2010 |
Independence Day |
| 11.09.2010 |
Idu'l Fitr |
| 02.10.2010 |
Mahatma Gandhi’s Birthday |
| 15.10.2010 |
Dussehra (Vijaya Dhahami)Addtion day |
| 17.10.2010 |
Dussehra (Vijaya Dhahami) |
| 05.11.2010 |
Diwali |
| 17.11.2010 |
Idu'l Zuha (Bakrid) |
| 21.11.2010 |
Guru Nanak's B'day |
| 17.12.2010 |
Muharram |
| 25.12.2010 |
Christmas Day |
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JURISDICTION |
| Entire region of Goa State. |
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LIST OF OFFICERS |
| Name |
Designation |
| Shri
S.B.Hire |
Passport
Officer |
| Shri P.V.S. Pillai |
Superintendent |
| Smt Girija Kumari B |
Superintendent |
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Statement of Officers and employees
| Sl.No. |
Category of
Officer |
Nos. |
Scale
of pay/Grade |
| 1 |
Regional Passport Officer |
Nil |
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| 2 |
Deputy Passport Officer |
1 |
15600-39100 + 6600 |
| 3 |
Assistant Passport Officer |
Nil |
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| 4 |
Superintendent |
2 |
9300-34800 + 4600 |
| 5 |
Assistant |
Nil |
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| 6 |
Stenographers Grade |
1 |
9300-34800 + 4200 |
| 6 |
Upper Division Clerk |
Nil |
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| 7 |
Junior Hindi Translator |
Nil |
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| 7 |
Lower Division Clerk |
8 |
5200-20200 + 1900 |
| 8 |
Drivers |
1 |
5200-20200 + 2400 |
| 8 |
Group D |
3 |
4440-7440 + 1400 |
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CONTACT
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Voice: 0832-2437601(Direct)
0832-2437602(General)
Fax : 0832-2437603
E-mail: rpo.panaji@mea.gov.in
Tele-enquiry: 0832-2437605 to 08
Web-site: http://passportgoa.gov.in/ |
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WHERE TO APPLY |
| One can apply on-line OR can submit the
application form at Passport Office Panaji only and there are no other collection centers like DPC and SPC in Goa jurisdiction. |
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COUNTER DETAILS |
| Counter
# |
Service
Details |
| Counter No. 1 |
Passport
Facilitation Counter |
| Counter No. 2 |
| Counter No. 3 |
| Counter No. 5 |
Enquiry / Supply of
Forms etc. |
| Counter No. 7 |
Scrutiny of fresh /
reissue / loss / damage applications / Agent Counter |
| Counter No. 8 |
Senior Citizen
Counter |
| Counter No. 9 |
Acceptance of Fee |
| Counter No. 10 |
Scrutiny and Acceptance
of Fee for Misc services, acceptance of Tatkal Fees |
| Counter No. 11 |
Delivery of
Passports |
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COMPLAINTS
|
Shri S.B.Hire
Passport Officer
Passport Bhavan,
13 A, EDC Complex,
Patto Plaza,
Panaji, Goa 403 001.
Voice: 0832-2437601(Direct)
0832-2437602(General)
Fax : 0832-2437603
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STATUS
OF APPLICATION
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| To know the status of your application click
here. |
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TELE ENQUIRY
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| Dial the Tele. enquiry nos. 0832- 2437605
to 08 |
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RIGHT TO INFORMATION
|
Shri S.B.Hire
Passport Officer
Passport Bhavan,
13 A, EDC Complex,
Patto Plaza,
Panaji, Goa 403 001.
Voice: 0832-2437601(Direct)
0832-2437602(General)
Fax : 0832-2437603 |
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DELIVERY OF PASSPORT |
| Passport are delivered by SPEED POST and in
case of counter delivery (promised by Passport
Officer) the Passport will be delivered to the
applicant only. Delivery of Passport will be not be given on
an authority letter. |
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FREQUENTLY ASKED QUESTIONS (FAQs) |
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| 01 |
Who can apply for
passport in Passport Office, Panaji, Goa?
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Any one resident in Goa can apply in Passport
office, Panaji, Goa
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| 02 |
When can one apply for passport?
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You can apply any time as long as
all the required documents as required is available
with you. For detailed instructions please see
website www.passport.gov.in.
or passport information booklet.
As regards reissue of existing
Passports, the same can be applied even before one
year of its expiry date. Further, most of the
Embassies who issue visas insist on the passport
validity more than six months to one year before
they consider to issue visas. Accordingly, apply for
reissue well before time and save the last minute
rush.
Every passport issued has a new
Number and validity. At present passports are issued
every time for a ten year validity from the date of
issue despite the application being for additional
booklet/reissue. Tatkal passport are also issue for
a 10 year validity on post-police verification
basis. Only for Minor's passports are issued with
five years validity or upto the age of 18.
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| 03 |
Who can apply on-line?
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Any one applying for a fresh
passport, renewal, re-issue, additional booklet can
apply on-line. Applicants applying for Miscellaneous
service viz., ECNR, PCC, Change of residential
address etc., cannot apply on-line. Website for
applying online is
www.passport.gov.in and for detailed
instructions please go through the web information.
If you are looking for Tatkal service, then
applicants are advised to apply on-line alongwith
Annexure “F” and “I” to enable the Passport
office to accept the application across the counter
and for dispatch within the stipulated date.
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| 04 |
Do I need to visit the Passport Office, Panaji to
submit the passport if registered on-line?
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Yes. The applicant has to come
personally to submit the application along with all
required documents. Bring along the print out of the
passport application which will bear the
registration number and the date of appointment with
the Passport office for submission of the
application. Last few columns need to be filled by
hand and application signed and submitted in the
office. On-line application cannot be submitted on
the basis of authority letter. Further, you can
submit the application any day from the date of
appointment automatically allotted by the computer
until a fortnight.
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| 05 |
How do I make the
payment?
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Passport Fee and Tatkal fees as applicable is
accepted in cash across the counter or by DD in
favour of Passport Officer, Panaji, Goa. Take a
printed receipt for the amount tendered at the
counter. Please see the information on the reverse
of the receipt.
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| 06 |
What are the major defects noticed at the Passport
office, when the application is scrutinized?
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| i. |
Some columns are left blank. All columns
should be filled or if they are not
applicable should be specifically marked
as No/Yes or Not applicable.
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| ii. |
If the applicant has stayed in more than
one place during the last one year from
the date of submission of his
application, all the address should be
indicated clearly and additional
Personal Particulars Form should be
filled up for each address. Any
incomplete residential information when
noticed during the Police verification
not only attracts penalty but also leads
to considerable delay in processing the
case. Proof of having stayed in the same
residence for one year is required.
Please submit the First and Twelth month
Bank statement/Electricity
Bill/Telephone Bill and not the entire
12 months. These can be self attested
and need not be attested by Notary.
However, bring along the originals for
verification and return. . For
Miscellaneous service like ECNR the
original document will be retained and
returned at delivery time.
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| iii |
Whenever, there is an addition of Spouse
name in the form and if the applicants
previous passport did not have the
spouse name, please submit the
Marriage certificate with joint
affidavit as per Annexure- D.
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| iv. |
Similarly, whenever the Spouse name is
not being mentioned in the new
application whereas the earlier passport
had the Spouse name, then include the
Divorce deed/Death certificate etc., to
enable the Passport Office to accede to
the request of the applicant.
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| v. |
In case of Minor applicants, both the
parents should sign the Main form and
Annexure H. If one Spouse is staying
abroad, then the Affidavit of No
objection should be enclosed with the
application. The affidavit should have
been attested by the Indian Embassy
abroad where the Spouse is normally
residing. If the parents do not have
Passport, then an Affidavit in Annexure
I should be submitted and the photograph
of both Mother and Father be pasted and
attested in the Affidavit. A photo
identity of the Minor’s parents is
also required viz. PAN card, Election
commission Card.
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| vi. |
Minor’s born after 26.1.1989 should
enclose the Birth certificate issued by
the Registrar of Birth or Municipal
authorities. SLC certificate etc., is
not a valid document for such
applicants. All other applicants born
before 26.1.1989, should submit their
SSC/SLC certificate /CBSE certificate as
proof of date and place of birth. If the
SSC certificate does not indicate the
place of birth, a self declaration of
place of birth should be submitted along
with the proof of date of birth. Only
illiterate applicants and persons
normally above 50 years of age can
submit notarized affidavits indicating
their place and date of birth and in
addition submit Ration card/Election
commission card/PAN card etc., which
also indicates the age/date of birth.
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| vii. |
Ensure that the recent colour Photograph
of size 3.5 cm X 3.5 Cm is front
facing with both ears visible, and has a
contrasting plain background in
comparison to the photo of the
applicant. Since the photograph are
scanned now a days, and if the photo and
background is of the same color, it
cannot be scanned properly. Photos
should not bear any signature or stamp.
Black and white photograph, photograph
with coloured or dark glasses or in
uniform, polaroid or computer prints
will not be accepted . In case
of infants, both the eyes should be
open.
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| viii. |
Single parents should submit appropriate
affidavit of NOC duly attested by the
Magistrate only.
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| ix. |
Guardians submitting on behalf of
parents staying abroad, should submit
consent from the parents in the form of
sworn Affidavit duly attested by the
Embassy / Mission abroad + 2 affidavits from the
witnesses who is known to you.
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| x. |
Use ball pens only for signature and
sign all the places where signatures are
required. Signature in Roller ball
pen/ink pen/Gel pen gets smudged while
heat laminating and the Passport office
would not be responsible for smudged
signatures in the passport. Applicant
will have to again apply with payment
for fresh booklet.
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| xi. |
All forms and Affidavits are freely
downloadable from the website
www.passport.gov.in
or passport information booklet. |
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| xii. |
Photocopies of documents submitted are
only to be attested by the applicant
himself. There is no
need to attest by Notary.
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| xiii. |
TATKAL applications which are
accompanied by Annexure “F” or
verification certificate should always
be in the Official Stationery of the
Officer issuing the certificate, and
invariably enclose the Official and
Residence telephone of the Officer with
Mobile phone, copy of the Identity card
with photograph of the officer and the
photo of the Applicant should be stamped
with the office seal. Defence officials
who need not submit their photo ID
should submit any other photo ID for
record. Applications without the above
will be rejected at the counter.
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| 07 |
What do I do if I
loose my passport?
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File a First Information Report at the nearest
Police station where you lost the Passport. The
FIR should clearly indicate the Passport Number
which has been lost. If there are more than one
passport lost, and only one FIR filed, submit a
copy of the FIR in each case duly attested and
indicating the application in which the original
has been filed. Furnish a copy of the original FIR
and all other documents required for submission of
a normal passport, copy of the lost passport (if
you have one), an Affidavit of Loss/Damage of
Passport and Annexure I and F, if the duplicate
passport is required urgently. If the passport was
issued in another Passport office or at any of our
Indian Embassy/High Commission abroad, a
confirmation from them about the passport
particulars and photo will have to be obtained,
before the service is rendered.
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| 08 |
What do I do, if
I receive the passport with incorrect information or
inadvertently receive some other’s passport due to
postal/passport office errors?
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Please return the passport
immediately to this office. If mistake is on account
of Passport office fault, we will rectify the same
and return to you without any fees. A one page
Correction letter will have to be filed by the
applicant. If error was on account of the data
initially furnished by the applicant in the
application being wrong, then applicant will have to
apply for booklet and submit it in the office
with the full fees. If their was a mis-representation
of facts, then penalty could also be imposed.
However, applicants are requested to file
on-line which will ensure that the passports
are delivered without any errors since the applicant
has himself/herself fed the data. Handwritten
applications are many times illegible and not
written in capital letters in dark ink and
the data entry operators are unable to decipher the
correct alphabet or figures on certain
occasions.
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| 09 |
Can I submit the application on the basis of
authority letter?
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Yes. Passport applications can be
submitted on the basis of authority letter. But the
authorized person should normally be a blood
relative and should carry a photo identity card for
verification. Authorised Travel agents approved by
the Ministry of External Affairs, representing the
applicant can also submit on the basis of authority.
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| 10 |
Can one collect
the fresh passport on the basis of authority letter?
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No. Passports are normally not handed over at the
counter. If at all delivered, it is only to the applicant on production of his/her
photo identity card. Minor’s passport can be
handed over to either of the Parents who have
signed the NOC. Passports on which miscellaneous
service is rendered, is delivered at the
counter to applicant or the authorized
representative, preferably a blood relative.
Authorised Travel agents authorized to submit the
application are also authorized to take delivery
of the passports across the counter on production
of their Company Photo Identity Card. (Only
Miscellaneous services)
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| 11 |
What do I do if I have a Court case against me?
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Give full details in the
appropriate columns in the application from.
Further, obtain a Court order granting permission
for travel abroad, which should be duly attested in
original by the court and enclose the same to the
application. If there are more than one case, the
order should cover all the cases. Submit an
affidavit about undertaking to follow the Court
directions for travel abroad as per the terms laid
down and to surrender passport as directed any time
by the authorities concerned.
Suppression of information about
pending court cases will attract penalty of upto
Rs.5000/- and add to the delay in processing the
application.
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| 12 |
After
submitting my passport applications what should I
do?
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In case of fresh Passport application, we are
sending the Personal particulars form to the
concerned Deputy Commissioner of Police/District
Superintendent of Police for police verification
report on the next day from the date of
submission of your application. These authorities
then send the PPF to your local area Police
station for verification. Accordingly, if you do
not hear from your local police station within 10
days from the date of your application, then visit
the area Police station along with your documents
and fee receipt and clear your police
verification.
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| 13 |
What should I check with my travel agent, before I
submit my application?
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Check whether the Travel Agent is
authorised by the passport office or not. Approved travel agents who can
submit applications to the Passport Office can
submit in one day seven applications only
on behalf of their clients. They are authorised only
to submit the applications, for tatkal service the
applicant him/her self has to visit Passport office.
Fees for the various services are already indicated
in our website http://www.passport.gov.in/
for comparison purposes.
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